Warranty

We stand behind our products and want you to feel secure knowing we’ll work with you to resolve any issues.All Easerack® products purchased on our own websites and all authorized 3rd party sales channels, including authorized stores on Wayfair, are covered by a limited, non-transferable warranty against defects in material or workmanship that affect your ability to operate the product as intended and that appear due to regular use during the applicable warranty period. This warranty does not cover product failures due to any of the following:

misuse or abuse
changes in surface finish, including color-fastness or matching of colors, woodgrains, or textures
normal wear and tear
dye transfers caused by external contaminants
modifications made by the user
failure to install or maintain the products in accordance with product instructions and warnings
damage or marking of surfaces caused by sharp or foreign objects
pilling of textiles

Applicable Warranty Periods

Easerack Adjustable bed base

All adjustable bed bases come with a 5 year warranty for the bed frame and a 1-year warranty for the motor(s) and electronics, including the controller, power adapter.

Easerack Standing Desks

This desk comes with a 3-year warranty for the desk as a whole.

EaseRackClothes rack&Others

All clothes rack purchased on our website come with a 1-year warranty.

If any defect covered by this warranty is discovered, we will repair or, at our option, replace any such defective product. If we ask, you must return the defective product to us. For warranty claims made during the first year after purchase, we will pay shipping costs for the returned product and the replacement product; after that, you must pay the shipping costs for the replacement product and the product we ask you to return.

Our simplified product design means every part serves an essential purpose. Therefore, to ensure your product maintains our superior quality standards, in most cases, we entirely replace defective products rather than issuing replacement parts. Note: To control quality, we don’t keep an inventory of discontinued items, but we will replace defective products that have been discontinued similar products.

THE REMEDIES DESCRIBED ABOVE ARE THE ONLY ONES THAT EASERACK WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. EASERACK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

To make a warranty claim, contact us at service@easerack.com